Analysis

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Energy Retail: Meeting the Future Needs of Energy Consumers

The electrification of everything, responsive demand and energy storage, the rise of prosumers and digitalisation and the evolving regulatory framework are all changing the landscape for energy consumers, making it clear that the traditional energy only retail model is not likely to meet all of consumers’ needs in a high consumer energy resources (CER) world. Currently, the AEC and its members are in the midst of a series of projects which will help consumers find the connections they need. What are are they and how will they help? We take a closer look.

BY Jo De Silva Oct 03 2024

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Consumer Energy Resources: The next big thing?

The Consumer Energy Resources Roadmap has just been endorsed by Energy and Climate Change Ministers. It is considered by government to be the next big reform for the energy system and important to achieving the AEMO’s Integrated System Plan (ISP). Energy Minister, Chris Bowen, recognises the key will be “making sure that those consumers who have solar panels or a battery or an electric vehicle are able to get maximum benefit out of it for themselves and also for the grid”. There’s no doubt that will be important; equally there is no doubt that it is not simple to achieve, nor a certainty. With the grid intended to serve customers, not the other way around, customer interests will need to be front and centre as the roadmap is rolled out. We take a look.

BY David Markham and Carl Kitchen Jul 25 2024

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Energy regulation: A tale of increasing overload?

The energy sector is seeing an increase in regulation, with the retail laws and rules seemingly being changed year on year. This has led to old, overlapping or obsolete regulation not being removed, making it difficult for retailers to comply with, and regulators to enforce these rules and laws. We take a look at how overregulation is affecting customers and the cost of electricity.

BY Jo De Silva Jun 20 2024

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Changing the Approach to Embedded Network Prices: Simple solutions or creating problems?

How best to regulate embedded networks to protect the customer, while getting the most from them for the end user has been high on the radar in New South Wales for some time. The State’s Independent Pricing and Regulatory Tribunal (IPART) recommended an approach to set the maximum price for embedded network services and sought advice from Axiom Economics on the potential financial and incentive related impacts its draft recommendations may have on embedded network providers. We take a look at the report and IPART approach and consider what the broader implications might be.

BY David Markham May 30 2024

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National Energy Performance Strategy: What’s In it?

On 5 April, the Department of Climate Change, Energy, the Environment and Water released the National Energy Performance Strategy. The strategy is intended to provide a long-term framework to manage energy demand, “so our community can enjoy the economy, climate and health benefits of improved energy performance”. It also designed to contribute to Australia meeting its legislated emissions reduction and renewable energy targets. We take a look at what is included in the strategy.

BY Tom Monaghan Apr 18 2024

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How to make the transition to EVs: Inquiry looks for answers

The House of Representatives Standing Committee on Climate Change, Energy, Environment and Water is expected to inquire into and report on the transition to electric vehicles (EVs) and has been taking public submissions to inform its considerations. For transport, electrification is the obvious solution to assist this sector begin to decarbonise. Part of the inquiry’s focus is on the issues related to the supply and sale of electricity for EVs and EV integration more broadly. We take a look.

BY David Markham Mar 28 2024

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Explainer: Regulated prices and hedging contracts

Each financial year, Government regulators (the Australian Energy Regulator and the Essential Services Commission in Victoria) set regulated prices – the Default Market Offer in New South Wales, South Australia and South-East Queensland, and a separate Victorian Default Offer (VDO). These take effect on 1 July each year. With the release of the latest draft determinations we take a look at how they are set, and how they came about. We also consider retailers’ approaches to contracting, which is considered as part of the default setting process.

BY Australian Energy Council Mar 21 2024

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CER and a changing energy landscape

Australia’s energy landscape is being transformed by the proliferation of consumer energy resources (CER). Already, around one in three Australian homes have solar panels, with one in two expected by 2040, while more than 50,000 small-scale battery systems have been installed in the past seven years. Australia is also predicted to have 22 million electric vehicles (EVs) by 2050. A big part of Australia’s energy future is CER, and if well integrated, there will be positive outcomes for all market participants and flow-on benefits for consumers. We take a look at what is being proposed.

BY David Markham Mar 14 2024

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High Profile: Calculating consumption for DMO

A draft decision on the next Default Market Offer (DMO) – the regulated price set by the Australian Energy Regulator (AER) – is expected soon, and there has already been speculation on what it might be. There is interest in particular around the AER seeking stakeholder views on whether the way it calculates the load profile for energy users should change, to take into account smart meter data. We take a look at what is proposed and why.

BY Carl Kitchen Mar 14 2024

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Reviewing the Reviews, Part II

The first meeting of the Energy and Climate Change Ministerial Council (ECMC) for 2024 brought to the fore the extent of change underway in the energy sector. The ECMC’s communique hints at the breadth of reviews and assessments into the energy sector and operations of the National Electricity Market (NEM). It's part of a now long-established pattern. For well over a decade, energy has been at the forefront of policy developments, largely because of the significant changes to our grid. Along with those changes has come a heightened political involvement. With political interest has come a myriad of reviews, assessments and interventions to make the NEM “fit for purpose”. We take a look at the latest ECMC work and the extent of reviews underway.

BY Carl Kitchen Mar 07 2024

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Fuel efficiency standards: Driving emission reductions in transport

The release of the Federal Government’s preferred option for an Australian fuel efficiency standard has quickly fallen into another version of the so-called climate wars while also being firmly couched as a ‘cost of living’ and ‘loss of vehicle choice’ issue. The Government’s proposal is for an “ambitious but achievable” standard that would allow Australia to catch up to markets like the US.

BY Carl Kitchen Feb 29 2024

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Green schemes: What are they and how are they causing greater inequality?

For the past two decades, state and federal governments have introduced various policies aimed at incentivising households and businesses to be more energy efficient and to support renewable technologies, which are often referred to as ‘green schemes’ or ‘environmental schemes’. While well intentioned, the cost of these schemes are typically passed onto consumers through electricity bills, impacting energy affordability for some users.

BY Tom Monaghan Feb 22 2024

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Embedded networks, regulation and energy innovation: Is IPART on the right track?

The NSW Independent Pricing and Regulatory Tribunal (IPART) has undertaken a review of embedded networks and is grappling with how best to set prices to reach its objectives to incentivise customers and embedded network sellers to supply and use energy efficiently as well as enabling the efficient use of energy and encouraging sustainable energy solutions and accommodating innovation and investment in the energy sector. Not a simple task. Are they on the right track? We take a look.

BY David Markham Feb 15 2024

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New Year, new regulated pricing approaches?

Consultations are underway for the setting of the default market offers in 2024. Both the Australian Energy Regulator (AER) and the Essential Services Commission (ESC) in Victoria and have released early papers outlining their key areas of focus. In comparing the two approaches, the AER appears to be undergoing a more detailed review, whereas the ESC seems to be more settled in its methodology overall. We take a look at the approaches being undertaken.

BY Jo De Silva Dec 07 2023

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Industry funding for financial counselling services

Earlier this week, the Federal Government and a group of industry bodies announced a partnership to co-fund an Industry Funded Financial Counselling body, designed to bring together industry and the financial counselling sector to enable better support for Australian consumers. We take a look at the announcement, and highlight some opportunities and risks for the funding body as it enters its development phase.

BY Ben Barnes Nov 23 2023

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Going over and above

Retailers take their role as providers of essential services very seriously and the intensive monitoring and reporting of their obligations illustrates this. But these regulatory obligations merely represent a part of their extensive support programs. The willingness of retailers to invest further in supporting customers in need is a sign of their broader customer commitment. We take a closer look at the additional support retailers provide to their customers.

BY Jo De Silva Nov 02 2023

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Consumer affordability trends in the retail energy market

The recent AER State of The Energy Market report highlights customer affordability trends in the retail electricity market, as well as market impacts from the increasing efficiency of homes and demand response technologies. The report also looks at hardship programs offered by retailers and other support available to consumers.

BY Australian Energy Council Oct 26 2023

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Rushing to the finish line: Can we clear the hurdles on the way to 100% smart meters by 2030?

Last month, a report by the Australian Energy Market Commission (AEMC) recommended that the deployment of smart meters across the National Electricity Market (excluding Victoria) should be accelerated so we achieve 100 per cent uptake among small customers by 2030. The AEMC argues that achieving a critical mass of smart meter deployment in a far timelier manner will deliver greater benefits for customers and support the wider decarbonisation of the energy market. But what are the hurdles that will need to be cleared on the way to the finish line? We take a look.

BY Braeden Keen Sep 21 2023

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Supporting customers with high energy costs: A retailer perspective

We take a look inside energy retail businesses to see what support is offered to customers facing hardship. While retailers have a range of relevant regulatory obligations, their programs go over and above their obligations to help customers in payment difficulty or at risk of payment difficulty. Retailers take their role as providers of essential services very seriously and the intensive monitoring and reporting of their obligations illustrates this.

BY Jo De Silva Sep 14 2023

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AEC Analysis: Retail Market Performance Indicators

Governments, regulators and consumer advocates are taking more interest than ever in monitoring the retail energy market, and everyone has a view on what is working and what is going wrong. In this climate, the release of both the Australian Energy Regulator (AER) and the Victorian Essential Services Commission’s (ESC) market performance indicators for the third quarter of 2023 provides a useful datapoint to assess how retailers are tracking, and how customers are managing their energy bills. We take a deep dive into the numbers, and provide some context on their drivers.

BY Ben Barnes Jul 06 2023

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